Unable to submit due to problem with Orak starter kit

We are encountering the following error during the submission process: ModuleNotFoundError: No module named ‘evaluation_utils.live_export’

Initially, we suspected the issue originated from our own codebase. In our attempts to troubleshoot and resolve this, we have exhausted our daily submission limit. However, after thorough internal review, it appears to be a system-side issue related to the environment or the specific module reference.

Given that this disruption has lasted for approximately seven days and has directly impacted our ability to participate, we kindly request the following:

Technical Resolution: A prompt investigation and fix for the missing evaluation_utils.live_export module.

Submission Compensation: Resetting our daily submission limit or providing additional attempts to make up for those lost during troubleshooting.

Deadline Extension: Considering the week-long downtime, we request an extension of the submission deadline to ensure all participants have a fair window to submit their finalized work.